- Last Updated on Monday, 28 November 2011 18:17
What methods of payment do you accept?
We accept the following payment options: All major credit cards, Paypal.
What is your refund policy?
All our products are non-tangible irrevocable digital goods, therefore we do not issue refunds after the template is purchased or after you've paid for the customization service. You are responsible for understanding upon purchase our templates or pay for any of our services.
When is my template available for download?
All templates are available for immediate download after payment has been completed and confirmed. Be aware that delays of 1 to 24 hours may occur from the bank side if a fraud alert is activated.
I've completed the checkout process. But I have not received my download details?
You should receive an automated email with the download link right after a successful payment. Make sure you check your spam folder if you don't see this email.
If you keep having troubles and you can't find the automated email you can contact us for support.